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Terms of Service

Last Updated: January 2025
Important: Please read these Terms of Service carefully before using our services. By accessing or using our mobile applications, websites, or services, you agree to be bound by these terms.

These Terms of Service ("Terms") govern your use of the services provided by BNIINASFATION LLC ("we," "our," or "us"), including our mobile applications, websites, and related services (collectively, the "Services").

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our Services.

2. Description of Services

BNIINASFATION LLC provides entertainment distribution services, including:

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Age Requirements

You must be at least 13 years old to use our Services. If you are under 18, you must have parental or guardian consent to use our Services.

4. Acceptable Use Policy

You agree not to use our Services to:

5. Content and Intellectual Property

5.1 Our Content

All content provided through our Services, including but not limited to text, graphics, images, videos, and software, is owned by BNIINASFATION LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 User-Generated Content

You retain ownership of any content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our Services.

5.3 Third-Party Content

Our Services may contain content from third parties. We do not endorse or assume responsibility for any third-party content.

6. Subscription and Payment Terms

6.1 Free Services

Many of our Services are provided free of charge. We reserve the right to modify or discontinue free services at any time.

6.2 Premium Services and In-App Purchases

Some features may require a subscription or payment. All payments are processed securely through third-party payment processors. Subscription fees are billed in advance and are non-refundable except as required by law.

6.3 Payment Methods

We accept various payment methods including but not limited to:

All payment information is processed securely through our trusted third-party payment processors. We do not store your complete payment card information on our servers.

6.4 Payment Processing

By making a purchase, you authorize us to charge your selected payment method for the specified amount. You agree to provide accurate and complete payment information. We reserve the right to refuse or cancel any transaction if we suspect fraud or unauthorized use.

Payment Issues: If you encounter any payment problems, processing errors, or need assistance with your transaction, please contact our support team immediately at [email protected]. Include your order number and a detailed description of the issue for faster resolution.

6.5 Currency and Pricing

All prices are displayed in the local currency of your region. Prices may vary by location and are subject to change without notice. You are responsible for any applicable taxes, fees, or charges associated with your purchase.

6.6 Subscription Billing

For subscription services:

Billing Issues: If you experience billing problems, failed payments, or have questions about your subscription charges, please contact us at [email protected] with your account details and billing information.

6.7 Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will take effect at the end of the current billing period.

7. Refund Policy

7.1 General Refund Policy

We strive to provide high-quality services and content. However, we understand that sometimes a refund may be necessary. Our refund policy is designed to be fair to both our customers and our business.

7.2 Eligible Refunds

Refunds may be granted in the following circumstances:

7.3 Non-Eligible Refunds

Refunds will generally not be provided for:

7.4 Refund Process

To request a refund:

  1. Contact our customer support team at [email protected]
  2. Provide your order number, purchase date, and reason for the refund request
  3. Include any relevant documentation or screenshots
  4. We will review your request within 5-7 business days
  5. If approved, refunds will be processed to your original payment method within 10-14 business days

7.5 Payment Issues and Delivery Failures

If you experience any of the following issues, please contact us immediately at [email protected]:

Payment Anomalies:

Delivery Failures:

Required Information for Support:

When contacting us about payment or delivery issues, please provide:

Response Timeline:

7.6 Refund Timeline

Refund processing times vary by payment method:

7.7 Partial Refunds

In some cases, we may offer partial refunds based on the circumstances and the extent of service usage. This will be determined on a case-by-case basis.

8. Dispute Resolution and Chargebacks

8.1 Dispute Resolution Process

If you have a dispute regarding a charge or service:

  1. First, contact our customer support team at [email protected] to attempt resolution
  2. Provide detailed information about the issue including order numbers, transaction dates, and screenshots
  3. Allow us reasonable time to investigate and respond (typically 5-7 business days)
  4. If the issue cannot be resolved through direct communication, we may offer mediation or arbitration

Important: For urgent payment disputes (double charges, unauthorized transactions), please include "URGENT PAYMENT DISPUTE" in your email subject line for faster response.

8.2 Chargeback Policy

We strongly encourage customers to contact us directly before initiating a chargeback. Unauthorized chargebacks may result in:

8.3 Fraud Prevention

We implement various fraud prevention measures to protect our customers and business. Suspicious transactions may be flagged for review, which may delay processing or result in cancellation.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to provide reliable Services but cannot guarantee uninterrupted access. We may modify, suspend, or discontinue our Services at any time without notice.

10.2 Content Accuracy

While we strive to provide accurate and up-to-date content, we do not warrant the accuracy, completeness, or reliability of any content available through our Services.

10.3 Limitation of Liability

To the maximum extent permitted by law, BNIINASFATION LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

11. Indemnification

You agree to indemnify and hold harmless BNIINASFATION LLC and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in our Services.

12.2 Termination by Us

We may terminate or suspend your account and access to our Services at any time, with or without cause, with or without notice.

12.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. We may delete your account and data in accordance with our Privacy Policy.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BNIINASFATION LLC regarding your use of our Services.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiry within a reasonable timeframe.